Legal

Privacy Policy & Terms of Service

At Savvi Formalwear, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information, including your participation in our SMS/text messaging program.

1. Information We Collect

We collect information you voluntarily provide when you visit our website, schedule an appointment, create an account, contact us, or visit one of our stores. This may include:

• Personal Information: Name, email address, mailing address, and mobile phone number.
• Service Information: Appointment details, fitting measurements, event dates, and garment preferences.
• Payment Information: Payment details for purchases and rentals, processed securely through our payment providers.

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments.
• Process and fulfill tuxedo and suit rentals or purchases.
• Provide customer service and style recommendations.
• Send appointment confirmations, reminders, pickup notifications, and service updates.
• Send promotional offers and marketing communications only when you have opted in.

3. Information Sharing

We do not sell or rent your personal information.

We may share your information with trusted service providers who assist in operating our business, processing payments, delivering communications, or providing technical services.

4. SMS Terms & Conditions

By providing your mobile phone number and opting in to receive text messages from St. Louis Formalwear (DBA Savvi Formalwear), you agree to the following:

Program Description

Our text messaging program provides appointment reminders, fitting updates, rental pickup and return notifications, customer service communications, and occasional promotional offers.

Consent

You consent by providing your mobile number through our website or other approved methods and affirmatively opting in. Consent to receive marketing text messages is not a condition of purchasing any product or service.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Message Frequency

Message frequency varies based on your appointments, orders, and interactions with Savvi Formalwear.

Message & Data Rates

Message and data rates may apply. Please contact your wireless carrier for details regarding your plan.

Carriers are not liable for delayed or undelivered messages.

Opt-Out

Reply STOP at any time to unsubscribe from SMS messages. You will receive one confirmation message confirming your opt-out.

Help

Reply HELP to any message for assistance, or contact us at 314-725-2150 or stlinfo@savviformalwear.com.

5. Data Security & Retention

We maintain reasonable administrative, technical, and physical safeguards to protect your personal information. We retain information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.